Last updated: November 16, 2025
Effective date: November 1, 2024
Welcome to Raamoo AI, your smart personal assistant designed to help you manage expenses, notes, and reminders through chat and voice on WhatsApp and other supported platforms.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
🔹 1. Who We Are
Raamoo AI is a product of Nurovec Labs Private Limited, based in India.
Our mission is to simplify personal finance and daily management using AI-powered automation.
If you have any questions about this Privacy Policy, please contact us at:
📧 support@raamoo.com
🔹 2. Information We Collect
We collect only the information necessary to provide and improve our services. This may include:
A. Information You Provide
- Personal Details: such as your name, phone number, or email (for account setup and verification).
- Expense or Note Entries: text or voice data you share when recording expenses, notes, or reminders.
- Family or Group Info: when you register a family or join one, we store the related family ID and linked members.
B. Automatically Collected Information
- Device & Usage Data: such as IP address, browser type, app version, and operating system.
- Interaction Logs: when you use our AI agent, application or web dashboard, we log interactions for analytics and troubleshooting.
C. Optional Permissions
If using Raamoo AI via WhatsApp or Android app, we may request access to:
- Microphone (for voice commands)
- Notifications (for reminders)
- Local storage (for app preferences)
🔹 3. How We Use Your Information
We use your data to:
- Deliver personalized AI responses and manage your expenses, notes, and reminders.
- Improve Raamoo AI’s accuracy and user experience.
- Send relevant alerts, updates, or security notifications.
- Maintain safety and prevent fraud or unauthorized access.
We never sell your personal data to third parties.
🔹 4. Data Processed via WhatsApp Business Platform
Raamoo AI operates through the WhatsApp Business Platform, provided by Meta.
- Messages exchanged between you and Raamoo AI are end-to-end encrypted during transmission.
- Raamoo AI only processes data required to fulfill your specific requests (like logging an expense or reminder).
- Meta (WhatsApp) does not use your messages for advertising or marketing.
- Raamoo AI does not store your full chat history — only relevant structured data (like expense summaries) are securely saved in our cloud system.
🔹 5. Financial Data Disclaimer
Raamoo AI helps you record expenses and income manually via chat.
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We do not connect to your bank, wallet, or payment apps.
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We do not initiate or process any financial transactions on your behalf.
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All expense and income data are user-submitted and used only for personal tracking.
If you choose to subscribe, payment is processed securely via UPI or other trusted methods. Raamoo AI does not store UPI PINs or bank credentials.
🔹 6. AI Processing & Automation
Raamoo AI uses artificial intelligence to interpret messages and generate insights.
While we strive for accuracy, AI-generated responses may occasionally contain errors or misinterpretations.
Users should treat AI responses as assistive suggestions, not professional or financial advice.
🔹 7. Data Retention
Your data is stored securely and retained only as long as necessary for service continuity or as required by law.
You may request deletion of your account and related data anytime by emailing privacy@raamoo.com.
🔹 8. Data Security
We use modern security measures including:
- Encrypted data transmission (HTTPS + SSL)
- Secure cloud storage
- Role-based access controls
- Regular security audits
Although we take all reasonable precautions, no system is entirely immune from risk. We encourage you to keep your account secure and avoid sharing login or OTP credentials.
🔹 9. No Human Access
Your expense and note data are processed automatically by AI systems.
No human team member accesses your data unless required for troubleshooting and only with your explicit consent.
🔹 10. Data Localization & Jurisdiction
All user data is stored securely on cloud servers located in India or compliant regions under the Digital Personal Data Protection Act (DPDP), 2023.
If data is processed outside India, equivalent security and compliance standards are applied.
🔹 11. Data Sharing & Third-Party Services
We may share limited data with trusted service providers solely for delivering Raamoo AI’s features:
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Cloud hosting and database infrastructure.
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WhatsApp Business API for communication.
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Analytics tools for performance insights.
All partners adhere to strong data protection obligations and do not use your data for unrelated purposes.
🔹 12. Data Breach Notification
In the unlikely event of a data breach, affected users will be notified promptly through registered email or WhatsApp message, and corrective actions will be taken as per legal obligations.
🔹 13. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct inaccurate or outdated information
- Delete your account and associated data
- Withdraw consent at any time
To exercise these rights, contact privacy@raamoo.com with the subject line “Data Request”.
🔹 14. Cookies & Tracking
Raamoo AI’s website may use cookies to enhance browsing experience, analyze traffic, and remember user preferences.
You can disable cookies in your browser settings at any time.
🔹 15. Beta Version Disclaimer
Raamoo AI is currently in beta testing.
Features may evolve, and occasional bugs or interruptions may occur.
By participating, users agree to use the service at their own discretion and provide feedback for improvements.
🔹 16. Children’s Privacy
Raamoo AI does not knowingly collect or process personal data of individuals under 16 years of age.
If you believe a child has provided us their data, please contact us to delete it.
🔹 17. Grievance Redressal
For privacy or data protection concerns, please contact our Grievance Officer:
Grievance Officer – Nurovec Labs Private Limited
📧 grievance@raamoo.com
Response Time: within 7 business days
🔹 18. Policy Updates
We may update this Privacy Policy from time to time.
All updates will be posted on this page with the revised “Last updated” date.
We encourage you to review it periodically.
🔹 19. Contact Us
For privacy-related questions, please reach out to:
Nurovec Labs Private Limited
📍 India
📧 privacy@raamoo.com
🌐 www.raamoo.com
